GoToMeeting is a cloud video conferencing service for business meetings, letting teams host or join HD sessions from a browser, desktop app, or mobile device, with screen sharing, dial-in audio, cloud recording, and automatic transcripts.
GoToMeeting is a video conferencing platform for hosting and joining business meetings online, with browser, desktop, and mobile access plus phone dial-in for participants who cannot use a camera. A host schedules a session or opens a personal meeting room with a permanent link, invites attendees, and shares a screen, a document, or a drawing surface in real time. During the call, the host can pass presenter control, mute noisy lines, and lock the room once everyone has arrived. Afterward, recordings and automatic transcripts land in the account, where key moments and action items can be reviewed. For teams spread across offices or time zones, that flow replaces travel and long email chains with a single scheduled conversation.
GoToMeeting runs in the browser, so an invited guest can join without installing anything, while regular hosts use the desktop and mobile apps for webcam preview, custom backgrounds, and one-click start. Meetings scale to a couple hundred attendees, and audio arrives either over the internet or through a phone dial-in number with toll-free access in many countries. Organizations already running a broader communications suite may pair it with RingCentral for calling, SMS, and team chat, keeping video as the dedicated meeting tool. Administrators get account-level settings such as passcodes, waiting rooms, and participant controls, which matter for regulated industries that need predictable meeting security.
The biggest benefit of GoToMeeting is a meeting that starts on time and ends with a usable record of what was decided. Scheduling is short because the link is reusable, invitations reach Outlook, Google Calendar, and Slack, and guests on any device can join in a click instead of troubleshooting downloads. Inside the session, screen sharing, annotation, and presenter handoff cover the moments that usually stall a call, from reviewing a contract line by line to walking a client through a dashboard. Because cloud recording and automatic transcription run quietly in the background, nobody has to take notes, and colleagues who missed the discussion can read the highlights or jump to the exact point where a decision was made. Consolidating meetings into one tool also simplifies administration: fewer accounts to audit, consistent passcode and lock policies, and one library where recordings can be found and shared.
Key capabilities and highlights.
Open a meeting from the browser without installing anything, or use the desktop and mobile apps for a fuller experience with webcam preview before joining. Guests on tablets and phones get the same controls, which removes the usual friction of asking clients or candidates to set up software first.
Share a full desktop, a single application window, or a mobile screen, then draw, highlight, and type directly on top of what everyone sees. Annotations keep discussions concrete during design reviews, training sessions, and support calls, because participants can point at the exact element being discussed instead of describing it.
Hand the presentation to a guest so they can share their own screen, and optionally grant control of your keyboard and mouse for collaborative editing. This suits hands-on demos and troubleshooting calls where a colleague or vendor needs to drive the session rather than watch it.
Record a session to the cloud from the meeting window so it processes automatically, or keep a local copy when the content should not leave your machine. Recordings become searchable references that new hires and stakeholders can review at their own pace.
Smart Meeting Assistant transcribes recorded calls, marks notable highlights, and surfaces action items so a recap is ready when the call ends. It can also capture presentation slides in sequence and assemble them into a shareable file, which saves the manual work of building follow-up documents.
Participants can dial into a meeting by phone when bandwidth or a headset is not available, with toll-free numbers covering many countries. Hosts can also enable Call Me so GoToMeeting phones them when the session begins, a small convenience that keeps people from missing the first minutes of a call.
Hosts can require a passcode, lock a session once everyone has joined, remove an unrecognized participant, and control who may share their screen. These controls matter for regulated industries and for any team that discusses sensitive material on a recurring call.
Launch and schedule meetings from Slack, Outlook, Google Calendar, Chrome, or Salesforce, and start a session directly from a business chat conversation. Calendar links carry the join details automatically, and Salesforce integration keeps meeting activity close to the customer records it relates to.
Browse historical releases and previous builds.
Common questions about GoToMeeting.
It is built for scheduled business video meetings: sales calls, client reviews, interviews, internal stand-ups, and training sessions. Hosts invite participants by link or calendar invitation, share screens or slides, and finish with a cloud recording and transcript. Because guests can join from a browser, it also works well for conversations with people outside the company who should not be asked to install anything.
GoToMeeting sessions are designed for interactive business meetings rather than large public broadcasts, supporting a few hundred attendees depending on the plan. Groups beyond that scale are usually handled with GoTo Webinar, which is built for one-to-many presentations, while GoToMeeting remains the better fit for discussions where several people speak and share screens.
Yes. Every session offers an audio dial-in option, and toll-free numbers cover many countries, so attendees on the road or with weak internet can listen and speak by phone. Hosts can also use Call Me so the service rings their phone when the meeting starts, which is handy for people joining from a landline or mobile while traveling.
Recording is a host-controlled action rather than an automatic one, but once a recording is saved to the cloud, Smart Meeting Assistant can transcribe it, flag key moments, and list action items. The transcript makes long calls skimmable and gives anyone who missed the session a fast way to catch up.
GoToMeeting hosts can require a passcode before anyone enters, lock the meeting after it starts, and remove participants who do not belong. Audio, video, and shared content are encrypted, and the platform is used in compliance-sensitive industries such as healthcare. Administrators can also set account-wide defaults so every host inherits the same protections without configuring them manually.
It does. GoToMeeting connects with Outlook, Google Calendar, Slack, Chrome, and Salesforce, so meetings can be scheduled or launched from the tools employees already have open. Calendar invites carry the join link automatically, and one-click start from a chat message means a spontaneous conversation can turn into a meeting without switching apps.
No. Invited guests can join a GoToMeeting session directly in a supported web browser, which is useful for clients, candidates, and vendors. Frequent hosts and attendees usually install the desktop or mobile app instead, since it adds webcam preview, custom backgrounds, and faster launching for recurring meetings.
GoToMeeting is a cloud video conferencing service for business meetings, letting teams host or join HD sessions from a browser, desktop app, or mobile device, with screen sharing, dial-in audio, cloud recording, and automatic transcripts.
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